Refund Policy

At Uplinen Collection, customer satisfaction is our highest priority. Uplinen Collection is committed to providing premium-quality products and a reliable shopping experience. If you receive a product that does not match your order or has a manufacturing defect, Uplinen Collection is here to assist you.

Eligibility for a Refund

You may request a refund if:

You receive a product that is different from the one you ordered.
The product arrives torn or damaged.
The fabric color is faded upon delivery.
The product has a missing or incorrect print.
The product has any manufacturing defect at the time of delivery.

Refund Timeframe

You must contact Uplinen Collection within 48 hours of receiving your order to report the issue.
Uplinen Collection offers a 7-Day Refund Policy from the date of delivery, provided that your request meets the conditions outlined below.

Return Conditions

To qualify for a refund, the product must be:

Unused.
Unwashed.
In its original condition.
Returned with its original packaging and all included accessories (if any).

Products that have been used, washed, altered, or damaged after delivery are not eligible for a refund.

Contact Us

To request a refund or report an issue, please contact Uplinen Collection at:

Phone: 0321-0416363

Please provide your order number along with clear photos or videos of the product so our support team can review your request. Once your claim has been verified, Uplinen Collection will process your refund or provide an appropriate resolution as quickly as possible.

Uplinen Collection reserves the right to inspect and verify all refund requests before approval.